Contact Details & Registration Details

Email: orders@ksgills.com
Tel:
Fax:
or write to: KSGILLS __________________
Jalan Tuanku Abdul Rahman
Kuala Lumpur
Malaysia

KSGILLS.com Pen Enterprise is registered in Malaysia no. ___________

Shipping Charges
Standard post and packaging will be charged at the following rates:

Malaysia Deliveries

· Purchases up to RM4.99 RM1.00 (1st class post)

· From RM5 to RM29.99 RM2.95 (1st class post)

· From RM30 to RM150 RM4.50 (recorded delivery)

· From RM151 to RM1000 RM7.50 (insured special delivery)

· From RM1000.01 to 9999.00 RM15.00 (insured special delivery)

Asia Deliveries

· Purchases up to RM15.00 RM5.00 (international recorded)

· From RM10.00 to RM200.00 RM8.00 (international recorded)

· From RM201.00 to RM1000.00 RM15.00 (international recorded)

· From RM1000.01 to RM2500.00 RM25.00 (international recorded)

Worldwide Deliveries

· Purchases up to RM29.99 RM10.00 (international Parcel force)

· From RM30.00 to RM200.00 RM15.00 (international Parcel force)

· From RM200.01 to RM500.00 RM25.00 (international Parcel force)

· From RM500.01 to RM1000.00 RM45.00 (international Parcel force)

· From RM1000.01 to RM9999.00 RM75.00 (international Parcel force)

Alternative shipping (such as UPS, Express etc) can be arranged on request.

Delivery Guide
Orders will be dispatched within 3 working days, subject to stock availability , If engraving is required please allow 5 working days.

Engraving
RM7.50 Per single item, except Mont Blanc engraving price given on enquiry Tel:_________________ or @ orders@ksgills.com if you require more information.

Payment Procedure
The KSGILLS.com Online Shopping web site offers secure credit card transaction facilities supported by Secure Trading software. Credit card details are securely transmitted in encrypted form and then authenticated by NatWest Streamline Services.

"Shopping Basket" in order to proceed with your purchase. The shopping basket can be viewed by pressing the basket button at the top of the screen, or by adding a new item to it.

Your "Shopping Basket" summary will detail the quantity and type of products you wish to purchase and the sub-total price. Associated items or accessories related to the items in your basket may also be displayed. To add any of these items to your basket simply click on the 'add to basket' button

If you are satisfied with your selection press the "Purchase" button
At this stage you will be requested to enter your "Shipping Details". Enter the delivery address as required and any additional instructions relating to your order. Should your "Delivery Address" be the same as your "Billing Address", place a tick in the check box on this page. (N.B. All information will not be used for any other purpose, other than to ensure the delivery of your goods)

You may now proceed by pressing the "Total" button. This is the "Final Purchase Approval" stage of your order. The sub-total, shipping, tax charges (where applicable), and total price will be displayed. Fill in your Credit Card details and billing address as appropriate. The following credit and debit cards are accepted:(MasterCard, Diners, Switch, Visa, American Express, and JCB)

To complete your order, press the "Purchase" button. On successful purchase you will receive an order confirmation number. You should make a note of this number as it will be needed in any query in relation to your order.

N.B. This site uses a cookie to store details of the contents of your shopping basket. The cookie is not used for any other purpose. In order to select and purchase items you must have Cookies Enabled on your browser.

Guarantee
We are sure you will be delighted with your purchase. However, if you are not pleased return your purchase within 14 days for a full refund. Sorry, we cannot accept the return of engraved or personalised ordered items.

Site Navigation
The menu list on the left hand side of the screen allows easy access to key locations within The Pen Shop site. Simply position your mouse over the desired text, which will then be highlighted, and click once. The required page will then appear.

Search Facility
The search facility allows you to find a range of products according to price, brand, and type.

Shopping Basket / Cart
The shopping basket can be reached by either clicking on the basket button at the top of the screen or by adding an item to the basket by clicking on its price tag.

Legal Information
KSGILLS.com Pen Enterprise is registered in Malaysia no. ___________
Email: orders@ksgills.com
Tel:
Fax:
or write to: KSGILLS __________________
Jalan Tuanku Abdul Rahman
Kuala Lumpur
Malaysia